WACON ("we," "us" and "our") handles large amounts of personal information in the course of its business operations, including the manufacture and sale of products, and is working constantly to improve its products and services.
In view of the importance of the personal information of customers used in the course of our business operations, we comply with laws and regulations regarding personal information, policies established by national government, and other norms regarding personal information handled in the course of our business activities.
For this reason, we have also established internal rules and regulations, ensured that all employees are made fully aware of them, and will continue to maintain and improve them.
When acquiring personal information, we will inform you of the purposes of use, and obtain your consent with regard to those purposes of use.
We will acquire personal information by appropriate and fair means.
We will use personal information in strict accordance with the provisions of internal regulations, etc., to ensure that it is not used or provided for any purposes other than those for which we have obtained your prior consent.
We will use the personal information you provide for the following purposes.
1) Shipment of products and catalogs, etc.
2) Provision of after-sales services and maintenance, etc.
3) Provision of product information
4) Responding to comments, questions, and requests
We will appropriately manage personal information entrusted to us by you, the customer, and will not disclose or provide it to any third party without your personal consent, except for in the case of exceptions stipulated by law.
When entrusting your personal information to a contractor, we will take necessary measures to protect your personal information, and to prevent leakage or subsequent provision to other parties by the contractor.
We respect your rights with regard to personal information, and will respond without delay to personal requests from you for notification of the purpose of use, disclosure, correction, deletion, suspension of use, erasure, etc., of personal information held by us, except for in the case of exceptions stipulated by law.
We will endeavor to properly manage personal information and take appropriate safety measures to prevent leakage, falsification, loss, and/or destruction of personal information entrusted to us by you, the customer.
We will accept complaints and consultations regarding personal information and respond promptly, in accordance with our prescribed procedures.
We will also work to continuously improve this policy and our internal rules and regulations as appropriate, in response to changes in laws and regulations and the social environment.
We also request the cooperation of our clients and business partners as necessary for the protection of personal information.